Personal data
Your data is used only to operate the service.
Account, security, radars, transactional emails and deletion: every use is explained clearly.
Data used by Calthia
Calthia uses only the information required for your account and selected features. It is not sold or used for marketing.
Your account
We retain your email address, language, optional organisation name, and the date on which you accepted the terms and this policy. Your password is protected and is never stored in readable form.
Your use of the service
We retain your plan, radars and topics, tracked official references, team members and their preferences, plus your private bulletins and delivery status.
Security and abuse prevention
Security information protects your session and limits automated login attempts. A raw network address is not retained. A session expires after seven days and failed-login traces after twenty-four hours.
Payments and emails
Cloudflare hosts the service and account data. Resend delivers only emails required for the service. Stripe processes card payments; Calthia never stores a card number.
Retention and deletion
Account and service data is retained while the account exists. You may request a copy or correction by email and delete your account from My account. An active subscription must first be cancelled.
Single-use links
Activation: 24 hours. Password reset: 30 minutes. Team invitation: 72 hours. A link stops working after it is used or expires.
Your rights
You may request access, correction, erasure, restriction or portability of your data, and object to processing when that right applies. Email veille@notifications.calthia.fr. You may also lodge a complaint with the CNIL.